rouhost Hosting Template

Internet Protocol (“IP”) Address
An IP Address is a number assigned to your computer while using the Internet from which Web servers can automatically identify your computer. RouHost servers gather your IP address and the webpage from where you linked to our website. Your IP address assists RouHost in administering and optimizing the website for you, analyzing website usage, and diagnosing problems with the website.

Cookies
Our website uses cookies (i.e., small bits of text that our servers place into a file on your computer’s hard drive). We use cookies to save your preferences and login information, and provide personalized functionality. Cookies may also store Personal Information (defined below) you have entered so that you do not have to continually reenter the same information. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the RouHost website.

RouHost may also allow third party advertisers on our website to send cookies, but these advertisers do not have access to read RouHost’s cookies. Other companies’ use of their cookies is subject to their own privacy policies, not this one.

Personal Information
On some pages of our website, users can register to purchase products or services, receive personalized content and participate in surveys or forums. When you register, RouHost may ask you for some “Personal Information” which may include, but may not be limited to, your full name, postal address, phone number and email address. We may then contact you with information about RouHost products and services.

If you purchase products or services, we may also request financial information such as credit card or bank account information. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.

Additional Information
As a security measure and to ensure that our website and computer network remain available to all customers, RouHost may use software programs to monitor network traffic or to identify unauthorized attempts to upload or change information, or otherwise cause damage. These software programs may also collect information regarding your use of our website and computer network.

You may also be asked to disclose Personal Information to us so that we can provide technical support assistance and information to you. For example, we may collect Personal Information from you (such as an e-mail address, system information and problem descriptions) in order to provide online technical support and troubleshooting. If you choose to correspond with us through electronic communication (e.g. email, online chat or instant messaging), we may retain a copy of the electronic communication together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Server Hosting Data Collection
As a server hosting service provider, RouHost provides access to servers (which are located in the United States) for customers around the globe to store and manage their data and applications. RouHost does not own this specific data and is not a “controller” as outlined in the EU Directive. To the extent that RouHost is exposed to customer or user data, RouHost adheres to the Safe Harbor Privacy Principles.

How We Use Your Information

RouHost uses the information we collect to notify you about your account and to notify you about changes to the terms and conditions governing your use of our website, products and services. We may also use the information we collect to notify you about other products and services we think you will find valuable and about special offers. You may notify us of your desire not to receive notifications relating to new products and services and special offers by “opting-out” as provided for below.

Our employees, contractors, or Agents will at times require access to your Personal Information. RouHost permits access to such information only for business purposes, such as administration and developing our products or servicess.

In no instance will RouHost use your Personal Information in a manner inconsistent with the purposes described herein without your prior consent pursuant to the Opt-In and Opt-Out Provisions below.

Information Released

RouHost may release some customer Non-Personally Identifiable information, this website’s traffic patterns, and related website usage information to our affiliates and reputable third parties on an aggregated basis. We take measures to select product or service providers that are responsible and afford similar privacy protections to their customers. However, we do not make any representations about the practices and policies of these companies.

RouHost may share or disclose Personal Information with Agents (“Agents” are persons or companies who act on behalf of or under the instructions of RouHost) in connection with administering or delivering RouHost products and services. Prior to disclosing Personal Information to its Agents, RouHost will either: (a) ensure that the Agent subscribes to the Safe Harbor Privacy Principles, (b) assess whether the Agent is subject to the EU Directive, (c) determine that the Agent complies with another “adequacy” finding or (d) execute a written agreement with the Agent requiring the Agent to provide at least the same level of privacy protection as the Safe Harbor Privacy Principles. RouHost will not otherwise disclose your personally information to third parties without first obtaining your consent pursuant to the Opt-In and Opt-Out Provisions below.

SPECIAL CASES OF RELEASE
Both Personal Information and Non-Personally Identifiable information may be transferred to a third party:

Contacting You Directly

RouHost may contact you directly through the email address or other information you provide to confirm information or purchases we have successfully received from you. RouHost will also contact you to respond to your questions, to provide the services you request, to manage your account, and/or to inform you of any service announcements.

Opt-Out Provision

If you don’t want to receive promotional materials from RouHost or our marketing partners, you may opt out at any time. You may “opt out” by clicking on the box marked “I DO NOT WISH TO RECEIVE SPECIAL COMMUNICATIONS FROM ROUHOST” when you register for an account or at any time afterwards by contacting us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Upon properly opting-out, RouHost will take reasonable efforts to delete a user’s Personal Information from its database. However, please note that it may be impossible to entirely delete a user’s Personal Information because some residual information may reside on backups or records of deletions.

RouHost will always offer you the opportunity to opt out before your Personal Information is:

Additionally, if a user’s Personal Information to be disclosed or used in the above situations is “Sensitive Information” (i.e. Personal Information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual), RouHost will first obtain your explicit consent by requiring you to “opt in” prior to such uses or disclosures of Sensitive Information.

Third Party Sites

The RouHost’ website includes links, ad banners, etc. to other websites which may or may not be affiliated with RouHost. Notwithstanding any affiliation, RouHost does NOT control and is NOT responsible for the information and/or content you provide to and transactions you engage in with such third party sites. Please be aware that the operators of these other websites may collect and use different information about you that is not consistent with RouHost’s Privacy Policy. For any concerns as to the privacy of your information on these websites, please refer to their respective privacy policies.

Children

In accordance with the Children’s Online Privacy Protection Act (COPPA), RouHost does not knowingly collect or solicit any Personal Information from children under the age of thirteen (13).

How We Protect Your Information

RouHost has employed the use of electronic security measures to protect against the loss, theft, misuse, alteration, or unauthorized disclosure of your information submitted to our website. These measures include firewalls, use of passwords, anti-virus and detection software.

When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology. However, please note that electronic communication (e.g. email, online chat or instant messaging) that you may send to us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as financial information, social security numbers or passwords to us through unsecured electronic communication.

Content Placed In Public

Some pages of the RouHost’ website may make chat rooms, forums, message boards, news groups or instant messaging available to you. Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing Personal Information in these areas. Don’t disclose information in these public forums that might be considered confidential such as financial information, social security numbers, passwords or email addresses. Users should be aware that when they voluntarily disclose Personal Information on the bulletin boards or in the chat areas, that information and any substantive information disclosed in the communication can be collected and used by third parties. This could result in unsolicited messages from others who post on such sites and are beyond the control of RouHost.

You represent and warrant that posting content to any public area of the RouHost’ website will not infringe or violate the rights, including but not limited to intellectual property rights, such as copyrights, patents, trademarks and trade secrets and rights of privacy and publicity of any third party.

Modifications to the Privacy Policy

RouHost hereby reserves the right to amend, alter, modify, replace or suspend this Privacy Policy, from time to time, in its sole discretion. All such changes to this Privacy Policy will be effective when posted on RouHost’ website.

Ensuring Compliance with the Privacy Policy

RouHost uses a self-assessment approach to ensure compliance with this Privacy Policy and periodically verifies that the Privacy Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Safe Harbor Privacy Principles.

Questions or Concerns

If you have any comments, questions or disputes regarding this Privacy Policy or the use and disclosure of Personal Information, please contact RouHost via email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and we will investigate and attempt to resolve your concerns.